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By phone

Telephone: 0300 003 3601. As soon as the call is connected, press 8 and you will be directed to our Customer Service Centre.
From outside the UK: +44 (0)203 684 2517

Find out about call charges

Our lines are open:

Monday:8:30am to 5:00pm
Tuesday:8:30am to 5:00pm
Wednesday:10:00am to 5:00pm
Thursday:8:30am to 5:00pm
Friday:8:30am to 5:00pm

Our offices are not open to the public, and you will not be able to visit us.